De tre agenterna är en AI-telefonist, en AI-supportagent och en personlig AI-telefonist. De är fullt integrerade i Lynes plattform och helt utvecklade av det svenska tech-bolaget. De hanterar samtal, svarar på frågor i chatt och mejl och kan även lösa ärenden utan mänsklig inblandning.
Svenska techbolaget lanserar AI-agenter för kontaktcentret
kontaktcenter Det svenska tech-bolaget Lynes har lanserat tre egenutvecklade AI-agenter för sin växel- och kontaktcenterlösning.

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Allt sker direkt i Lynes plattform, utan behov av externa system eller interaktioner. Resultatet förväntas bli snabbare service, en bättre tillgänglighet och mer tid över för personalen att fokusera på mer komplexa uppgifter.
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