Vilka är de viktigaste faktorerna om man vill lyckas i kundmötet i framtiden? Svenska konsultföretaget Absfront, som är specialiserat på kundresor och kundmötet, har tagit reda på det i en färsk undersökning kallad Contact Center Report 2025, där man har kartlagt ett antal svenska företag och organisationer.
Undersökning: Modern teknik ett måste för att lyckas med kundmötet
kontaktcenter Företaget Absfront har kartlagt trenderna som formar framtidens kontaktcenter i en färsk rapport. Enligt vd:n Sebastian Merlöv har många aktörer misslyckats med att ta fram en grundläggande kontaktcenterstrategi.

Någonting är fel
Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.
Techtidningen premium
Läs vidare – starta din prenumeration
Redan prenumerant? Logga in och läs vidare.
Visst har det talats om självservice, chattbotar och AI-teknik i många år i kontaktcentersammanhang, men enligt Absfront-rapporten har vi bara sett början av en revolution där automatisering, integration och AI-teknik lyfts som helt avgörande faktorer för de aktörer som vill nå framgång i framtiden.
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
