Microsoft Teams har etablerat sig som en viktig och mångsidig kommunikationsplattform på den nordiska marknaden och i dag erbjuder flera leverantörer av kontaktcenterplattformar möjligheten att integrera Teams-funktionaliteten direkt i kontaktcentret.
5 anledningar att integrera Microsoft Teams med kontaktcentret
kontaktcenter Kontaktcenterleverantören Enghouse listar de främsta fördelarna med att integrera Microsofts samarbetsverktyg med kontaktcentret.

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Teams har i dag över 300 miljoner användare globalt sett och erbjuder ett flertal olika funktioner för effektivt samarbete. Mjukvaran kombinerar chatt och videomöten med fildelning och integrerade applikationer.
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
