Alla pratar om ChatGPT, men en del gör mer än att bara prata. Lina Bjelkmar, vd på Indicate me som har en tjänst som hjälper medarbetare i kundtjänsten att utvecklas, samlade direkt flera av sina bästa utvecklare när den senaste versionen av Open AI:s tjänst släpptes.
Deras ai-coach kvalitetssäkrar kundmötet
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Indicate mes nya ai-tjänst coachar medarbetare till bättre kundmöten. Men den var tvungen att få extra träning för att inte vara för snäll i sin feedback.
– Den satte nästan alltid högsta betyg på medarbetarna i början, säger Lina Bjelkmar.

Foto: Anna Roström
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– Vi satte oss ned och började spåna. Det var mycket vilda idéer, men en AI-coach som ger feedback till medarbetarna kom upp ganska snabbt som idé, berättar Lina Bjelkmar.
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
