Genesys landar jätteinvestering från två techjättar

kontaktcenter Salesforce och Servicenow investerar tillsammans 1,5 miljarder dollar i kontaktcenterleverantören Genesys.

Genesys landar jätteinvestering från två techjättar

Kontaktcenterleverantören Genesys samarbetar redan sedan tidigare med mjukvarujättarna Salesforce och Servicenow, vilket bland annat resulterat i att man tagit fram integrerade lösningar där Genesys CCaaS-tjänst kombineras med crm-funktionalitet.

Någonting är fel

Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.

Nu tar man samarbetet ett steg vidare genom att Salesforce och Servicenow tillsammans investerar 1,5 miljarder dollar i Genesys, vilket CX Today rapporterar om.

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