Google Cloud, den del av Google som tillhandahåller molntjänster av olika slag, ger sig nu in på marknaden för molnbaserade kontaktcenterplattformar (CCaaS) genom att samarbeta med tjänsteleverantören UJET.
Google breddar satsning på kontaktcenter
kontaktcenter Samarbetar med UJET för att erbjuda en komplett molnbaserad kontaktcenterplattform med AI-funktionalitet.

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Google Cloud Contact Center AI Platform är en ny tjänst som bygger vidare på Google CCAI, en plattform som funnits sedan 2019 och som låter andra tillverkare integrera Googles AI-funktionalitet i sina egna kontaktcenterlösningar. Bland de leverantörer som använder sig av Google CCAI finns bland andra Genesys och Telia.
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1z57tlI/xDNFW6TZH91pRGNuHFB9kfVls1s4+mGtfrwQ4s5IULSO22xa7ZfbyzctBA9JJiEfFhCI9SI8MvQ2IvpjvD0uG7UmAkWSeeSVCWyM1hstWdKcZIAeFqHJNB2tI8OSEM8jY1wYseGDh25AbuGHMhYA/vbX0Yfofd1uDtv75ygQIPP9TedAb4G9mBC0rH1hJxpBAVlAOuB4nInqVUMde06dGz1X2ul0Lmjt2blEZKyx0x52oAq+LVlg+vpWcibrLugB/4uWH6LIUiuk7VHM0xJot5tb3qhbs5+xHOaETjxMOCeKvW20sEbbBrbvMFMZxn/b04D09gVlGl0XUcrQGG2sVZHWxqLwaT8MaZRpICDQMr/PTuITHadGUKgH9bWwCHR6wsoPgk1oMBUb2hhXhUOaqm/CbJ/+YUB3NHaUwX6KobHUAKMccO+2sPqd8C37v0uGZCLmpJ5fypL65sMXCzOzQxcgc6z5qTxSQGVoyd/DIV+VTaB4ywm8+4mt/i6cqpZUNnRlAXJLJ36W/U4lzheXP8yPrmsJVUBLZ/Poj8H3E47z/0P1EFhxFln/RcLP4KRL/GlLDQLlkqxrUal8qXa/bZPHMSlFIt5OdOS4cYAVR+g2oeWjZAhpRY0LucFsEf+akNa3brQv0V+e6mhOXj5zIfDWA/eRyLGjKZuvv9xJWEMz0I4s0+tjv5gDIHp46Zl71onm0vRuQLMTE2cSzIOcKm82bfBaW10Iz1Cp61rrMuGVccokAbMcmyJMCPBR88Sxe2ymbR6rn9IZeILQjacAgxMAg0iNEfOSsdGRc25OT4oZ11vx475HVY19UEZFdBiS4skxldDaXq42X3EWKeZt5WdHZFeDGoFR/Od6cXk9TNoFUp4N+ahznT7dD1iNywX5lK0IVsngKsBjFrJbhWn7JBGAvWJoh3NqFB4aeRyaA0Rs/9Qo5f1FpKteShJKcBiZ//hIfVSZbsJuSmkdw36UMqUfQNVM7e5KRCkaZqTixAospeKU0ETQ5/F0wb/dzFUj3GmV08SGsBEh8qRNPA7rFWDKHdJFbnvO+tZ65Z6jN1z4oGjJIvbRNLnW6P9EZI9ZvINfXieEJxxfaMU1a943oYsFpTjYqTXo0uSrk1ewBZwzERi+rQws/1Lf488G8UHfTG+SKwU/iYZFt3O6FU2zOV3WBEIeyM2CM8kdVJ3sPSUu/fpc9Z3ubK0mmRxVSOpGwzG1XRK3zBhazosnF5Ofiv86fFLKP9pqT8jNbg3Ml+BlbHhGbHYjUkuVQss5khwN3WfBd7juJoB893dE33XJePalKPBLGEZsOJ9x9/ZwLuo1sq7YAByz5i3ck7EK8NL2VZLDj0Atk8lt2RzE2wmGmQY8eHYr5wejAZS2Bj+JW6csvVhWfSkbiSRu9nd08fOg0MHhyGgUf/qAVcLp3yomgG8FNe1aaXUenUQZzaQWtE3MN+D3/t+74kVc6XdO6TwK/z2LkshJw/WgUMd8R5CvmPjRji+7Gsw1gyE4odsZh00ut34bMktSE9h7hwmousiJ2PyoPhS0XRAkTf3QNAnuuIpHgS8ZajehcjWYUPA67i8dkpl/rPPANoBLMZ0mMLjSaZWSDPpBrwsyF6V8xyszXMHLlwPmZJC5dDm80tjFMfNL68G35iz1VbSzLYmUDEnX46iiIKpBbHtNj119+ZVHdfnU8h6a3uPcQPbdv6J5cmBBD5B4tergL/0dIDkGygFBP/ensPZcAWDBhC/Bd49iuRLYPG9S1WPbvFutDO/JGXCsrPNrGUqWZ1lq5UzQ337/DtFTKJ8NR+366ai5uZd67q1nbqpN62vhFk4tB/uccrBGLxTUgSvmMaxg4dbpb35O0PeS1um3O0eapZpwZh4BXpqRB4msmRsiqWySx1VejGil2t5upNlC9eFenfYhMmGDqGnQLmwgI562gl/1kXjF7nnOw0NIIaMzlOxJzw8FfH9W/JRYGJL4HikWzDUnziVNCDcm5taR8xEu4OMzZTqd9fZmUVTqWz1Kgy/aIG1Bd+vYvZL7VPhVaY5iC69gDuNDU2xn6H7tc5sSW45HLy5ZjcsV0sJXegiFklLIoFJQrs/slZHqA8yvj+0KOG4n5RXQ6RZJf5icSWaibCwuappHiq664AigQEtDNTJ932QK0rA6KCr/YJDHcysxc6JGrRZ3IP7DDx1SMC0LxH2+bQmIexy4EsYJjnWKMbx6RyMaYOhpVT+MiPkWr72sExbKa/MQ2E/IatV4rzWHLseNapGUjUu13CRJIr1ygKoFTJNLY56Saki1Y/TsCRsZNEtJLPDFmNUnzwZpkDjxlXwN5KpVbUTq8b90tzSXDkPXgAtYcSg1zwBh8maSpiMyshEjaaZS+/+ox2gxDMw/7bGUOJX4IYWAlM+KX1j1DlWcpSkjebNtEU7ZmJkALKKa3YMzIFDBSS8jNiinWcLe5vFDPbxpmSS9Yx64GJa7mMA7wIXPzD8Qd4Dr
