Redan 2013 berättade Telekom idag om att arbetet med en internationell ISO-standard för kvalitetssäkring av kontaktcenter hade inletts. Nu är det bara en tidsfråga innan det första svenska företaget certifieras och fler lär följa under hösten.
ISO-standarden för kontaktcenter: Snart certifieras första svenska företaget
kontaktcenter Till hösten får de första svenska företagen en certifiering som visar att de lever upp till de globala kvalitetskraven för kontaktcenter.

Någonting är fel
Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.
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Tina Wahlroth, till vardags styrelseordförande för organisationen Kontakta, är ordförande i SIS (Svenska institutet för standarder) svenska tekniska kommitté som har tagit fram en standard för kontaktcenter.
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
