Allt fler aktörer vill använda sig av modern teknik, inte minst artificell intelligens, för att analysera kundinteraktioner och säkerställa ett högt kundengagemang. Nu köper Dstny det brittiska techbolaget Tactful AI och dess kundupplevelseplattform Tactful UCX.
Dstny-förvärv ska lyfta kundmötet med hjälp av AI
kontaktcenter Dstny köper brittiska teknikföretaget Tactful AI, som tagit fram en egen ai-baserad kundupplevelseplattform.

Någonting är fel
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Dstny motiverar förvärvet med att att man vill accelerera sitt erbjudande med kundupplevelsen i fokus och att det skapar möjligheter att använda artificell intelligens och data för att med minimal ansträning skapa kundupplevelser.
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
