Södertälje kommun var tidigt ute med att etablera ett eget kontaktcenter – nu firar man tioårsjubileum – och resultatsenhetschefen Emma Tahan har varit med nästan från start.
Tio år med Södertäljes kontaktcenter: ”Vi talar tio olika språk”
kontaktcenter Ett av Sveriges äldsta kommunala kontaktcenter finns i Södertälje. Vi bad verksamhetsansvariga Emma Tahan berätta om hur man optimerat organisationen genom åren och varför det är så viktigt med språkkompetens.

Foto: Liza Simonsson
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– Vi startade vårt kontaktcenter 2014 och jag har jobbat här sedan hösten 2015 i lite olika roller. Sedan 2019 är jag ytterst ansvarig för vår verksamhet, säger Emma Tahan till Telekom idag.
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