Konversationell ai, som används i chattbotar och röstbotar, fortsätter att vara en av de mest framträdande trenderna i kontaktcentervärlden. Med hjälp av tekniken kan företag korta svarstiderna och hantera fler kundärenden, men den medför också att personalkostnaderna i kontaktcentret minskar avsevärt.
Så mycket minskar kostnaderna i kontaktcentret tack vare AI
kontaktcenter Enligt Gartner kommer personalkostnaderna minska med 80 miljarder dollar om fyra år tack vare användningen av konversationell ai.

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Analysföretaget Gartner har släppt en ny undersökning som visar att användningen av konversationell ai kommer att leda till att personalkostnaderna för kontaktcenter minskar med 80 miljarder dollar om fyra år.
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
