Så mycket minskar kostnaderna i kontaktcentret tack vare AI

kontaktcenter Enligt Gartner kommer personalkostnaderna minska med 80 miljarder dollar om fyra år tack vare användningen av konversationell ai.

Så mycket minskar kostnaderna i kontaktcentret tack vare AI

Konversationell ai, som används i chattbotar och röstbotar, fortsätter att vara en av de mest framträdande trenderna i kontaktcentervärlden. Med hjälp av tekniken kan företag korta svarstiderna och hantera fler kundärenden, men den medför också att personalkostnaderna i kontaktcentret minskar avsevärt.

Någonting är fel

Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.

Analysföretaget Gartner har släppt en ny undersökning som visar att användningen av konversationell ai kommer att leda till att personalkostnaderna för kontaktcenter minskar med 80 miljarder dollar om fyra år.

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