Kontaktcenterleverantörerna fortsätter att rusta sina plattformar med olika slags lösningar som bygger på artificiell intelligens. Norska Puzzel tar nu ett rejält kliv framåt i utvecklingen genom att förvärva det danska företaget Supwiz, som erbjuder en omnikanalsplattform för konversationell ai.
Puzzel i nytt förvärv: ”innovativ plattform med unika ai-förmågor”
kontaktcenter Danska ai-företaget Supwiz förvärvas av den norska kontaktcenterleverantören.

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Enligt Puzzel kommer Supwiz plattform att kunna integreras sömlöst i deras egen teknikplattform, samtidigt som den bjuder på flera unika ai-funktioner.
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