Genesys om ChatGPT: ”Generativ ai är redan standard i vår plattform”

kontaktcenter Kontaktcenterleverantören Genesys ser att intresset för generativ ai växer snabbt och erbjuder redan integration med flera olika lösningar för den omtalade tekniken.

Genesys om ChatGPT: ”Generativ ai är redan standard i vår plattform”

Artificiell intelligens är ingen nyhet i kontaktcentervärlden, men när ChatGPT lanserades i slutet av förra året började alla prata om generativ ai – både leverantörer och de som använder plattformarna i sitt dagliga arbete.

Någonting är fel

Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.

Vi ställde några frågor till Joakim Skalberg, produktspecialist på Genesys i Sverige, om hur den amerikanska leverantören ser på utvecklingen på ai-området.

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