I maj 2018 lanserades en skarp version av “Skatti”, Skatteverkets egen chattbot. Telekom idag fick en pratstund med Göran Sundin, utvecklingsstrategen som var ansvarig för införandet av “Skatti”, och Jens Granat, ai-tränare och produktägare, för att ta reda på vilka lärdomar man har dragit och vilka planerna är framöver.
Fyra år med Skatteverkets chattbot – så här tycker kunderna om “Skatti”
Chattbotar Det är drygt fyra år sedan Skatteverket lanserade “Skatti”, en chattbot som kan svara på skattefrågor. Här är myndighetens lärdomar av att arbeta med artificiell intelligens i kundmötet.

Någonting är fel
Du är inloggad som prenumerant hos förlaget Pauser Media, men nånting är fel. På din profilsida ser du vilka av våra produkter som du har tillgång till. Skulle uppgifterna inte stämma på din profilsida – vänligen kontakta vår kundtjänst.
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Skatti sticker ut i jämförelse med andra projekt på Skatteverket eftersom den skarpa versionen släpptes endast fem månader efter det att projektet dragits igång.
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
